Back to Home
Legal & Policy

Privacy Policy

How we collect, use, store, and protect your personal information — under the Australian Privacy Principles.

01

Our Commitment

  • Clear Future Migration Services Pty Ltd ABN 60 701 654 435 is committed to protecting your privacy whenever you deal with us via our website, through electronic means, over text messages, on the phone, or in person.
  • Clear Future Migration Services follows the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
  • Please note that this policy applies only to Clear Future Migration Services and not to other websites or businesses to which Clear Future Migration Services may be linked.
02

Collection of Information

  • Information may be collected from you for marketing purposes or to enable us to provide services to you.
  • Personal information that we collect from you may include: full name, date of birth/age, full address, phone number, email address, social media profile address, IP address, browser identity, cookies, and other information about you or your business.
03

Immigration-Related Information

  • If you engage us in relation to migration matters, we may collect additional information necessary to understand your circumstances and assist with your enquiry. This may include passport details, visa history, qualifications, employment records, relationship information, and other documents relevant to your matter.
  • Where we engage with a registered migration agent, Australian legal practitioner, or other authorised professional in relation to your matter, information you provide may be shared with them in order to deliver the relevant services.
  • Where required by law, we may disclose information to the Department of Home Affairs, the Office of the Migration Agents Registration Authority, or other relevant government bodies.
04

Third-Party Content

  • From time to time, Clear Future Migration Services may post links to or embed content from other websites not owned or controlled by us. Clear Future Migration Services is not responsible for the privacy practices of third-party websites, and posting such content does not constitute sponsorship or endorsement or approval of these websites.
  • Visiting such links or engaging with such embedded content may allow third parties to collect or process personally identifiable data about you. We encourage users to be aware and to familiarise themselves with the privacy policies of the relevant third-party providers.
05

Use of Anonymised Data

  • Clear Future Migration Services may collect anonymous information for statistical purposes such as monitoring visitor numbers to this website. We may provide this aggregate information to other parties.
06

Restricted Use of Personal Information

  • Clear Future Migration Services will only use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent, unless we are legally required by law.
07

No Sale of Personal Information

  • Clear Future Migration Services will not sell or receive payment for disclosing your personal information.
08

Sharing & Disclosure

  • Clear Future Migration Services may share your information with providers engaged to deliver our services to you. Your personal information may be disclosed to our employees, insurers, professional advisers, contractors, and service providers where it is reasonable to do so for the purposes set out in this Policy.
  • Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. Where possible, we will take reasonable steps to ensure that external parties deal with personal information in a manner consistent with Australian legislative standards.
  • From time to time, we may also need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.
  • Clear Future Migration Services may use your personal information to protect the copyright, trademarks, legal rights, property, or safety of our Online Services, its customers, or third parties.
  • By providing us with personal information, you consent to the terms of this Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
09

Security

  • Clear Future Migration Services is committed to protecting the security of your personal information. We have put in place suitable physical and electronic protections to safeguard your personal information and protect it from misuse, interference, loss, or unauthorised access.
  • Although we take measures to safeguard against unauthorised disclosures of information, the transmission and exchange of information is carried out at your own risk. We cannot provide a complete guarantee on the security of your personal information, nor can we guarantee that personal information collected will not be disclosed in a manner that is inconsistent with this Policy.
10

Access to Your Personal Information

  • You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information.
  • To obtain a copy of the information which we hold about you, or if you believe that any information we hold about you is inaccurate, incomplete, or misleading, please email us at info@clearfuturemigration.com.au.
  • We reserve the right of refusal in certain cases if your request falls within certain circumstances set out in the Privacy Act.
11

Disclaimer

  • We take the protection of your personal information extremely seriously; however, we accept no liability arising from any unauthorised access to your personal information.
12

Privacy Complaints

  • If you have any complaints relating to our privacy practices, please contact us at info@clearfuturemigration.com.au. We will aim to investigate each complaint seriously.
  • If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
13

Changes to Privacy Policy

  • Clear Future Migration Services may modify this Policy at any time, at our sole discretion and without notice. All changes will be effective immediately upon posting.

QUESTIONS?

If you have any questions about our Privacy Policy, please contact us at info@clearfuturemigration.com.au.